Frequently Asked Questions about EZ-Net Tools™.

What are the technical/system requirements for using EZ-Net Tools™?

If you can logon to the InterNet, you can access our server and hostware. We suggest you use a computer with following minimum requirements:

• Pentium Processor
• 56 Baud Modem
• 36 MB Ram
• Netscape 4 and/or Explorer 4 or newer

Note: In choosing an ISP, choose one which does not use proxy servers to cache Web pages.

Do I need a domain name with your system?

No; but we suggest you get one to better market your product or service.

If you choose not to get one, your Internet address would be something like this:

www.eznettools.com/yourname.

How do I get my own domain name?

Domain names are registered by a government-appointed agency called VeriSign (formally Network Solutions, before that, InterNIC), as well as many other registrars. Not all of these are of the same caliber, and prices for domain name registration vary considerably from one registrar to another. It pays to do your homework when choosing your domain name service.

EZ-Net Tools™ links directly to the VeriSign database, as well as four other of the main registration services. You can search and purchase a Domain name through EZ-Net Tools™ from VeriSign or the other four registrars. However, domain names registered through any of the services can be directed toward your EZ-Net Tools™ web site.

How do I get graphics for my web site with EZ-Net Tools™?

With EZ-Net Tools™, you can either use the stock graphics provided with the system or upload your own graphics (in a .gif or .jpg file format) from your local computer. This can be done either in EZ-File Manager™ or with the EZ-Browse function attached to many of the EZ-Net Tools™ features.

If you have a good camera digital, or film camera and a scanner, and a good photo editing application, you can create your own images fairly easily. (At Anson Online, we use a Sony Mavica camera and Paint Shop Pro 7 graphics software. This gives us reasonable quality images at a moderate price.)

There are also stock image services (such as Foto Search, Comstock Images and Getty Images) where you can obtain single royalty-free images at a reasonable prices, and download them to your computer, or photo CDs. (You will still want to manipulate these images to make them fit your site.) And Anson Online also has a graphics service, to serve you better.

Can I set up an e-mail account with you?

Yes, you can have up to 200 e-mail accounts.

How is hostware different from software?

You buy software on a CD and install it onto your hard drive for use. It can also be downloaded over the InterNet and installed onto your hard drive.

However, hostware is never installed on your hard drive, and so, never resides in your computer. It is a combination of software and hardware, at a remote location, which is accessed over the InterNet. To access it, you simply login to your account and go to work.

Does EZ-Net Tools™ work off a template format like so many other systems?

No; EZ-Net Tools™ is a free-form system that allows you to create each page the way you want it to look. Limitations of color, styles, number of pages, number of graphics, etc. are virtually removed with this system.

But, for the more faint-hearted, EZ-Net Tools™ offers two template styles for quick and easy creation of your web site.

Can I have FTP access?

There is no need for FTP with EZ-Net Tools™. You create your web site online. When you save your web page, it is immediately saved onto the InterNet. Changes are saved just as fast.

And, the EZ-File Manager™ and EZ-Import™ features can upload files, graphics, photos, and HTML pages, as you desire.

How do I process credit cards with EZ-Net Tools™, and is it secure?

EZ-Net Tools™ offers you two choices in transacting credit card orders. Both are absolutely secure, thanks to SSL technology.

• Automatic Transactions: If you want to process credit cards automatically, you can use the automatic credit card processing feature linked through AuthorizeNet®.



• Order Retrieval: If you don’t want credit cards to be automatically processed, you can use EZ-Net Tools™ Order Retrieval method, which features 3-Way Encryption.